Privacy and Data Collection

We are committed to respecting the privacy of individuals who visit this website. The standards outlined below are integral to our privacy policy.

We do not automatically collect information about you, such as your name, address, phone number, or email address when you visit this website. This information is only collected if you voluntarily provide it, such as when you subscribe to our email list, submit an information request, or fill out a form on the site.

The personal information you provide to us is protected under federal privacy laws. This means that you will be informed about any collection of information about you, the reasons for the collection, and your right to access the information. However, we do collect data on website traffic to improve our site and better meet your needs. No personally identifiable information is collected; instead, the data we are interested in is of a technical nature. For example, we want to know:

  • Your Internet service provider's name.
  • The duration of each visit.
  • The type of operating system (Windows, OS X, Unix, etc.) you use.
  • The type of browser (Chrome, IE, Edge, Firefox, etc.) you use.

Canadians are protected by two federal laws regarding the protection of personal information: the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Model Code for the Protection of Personal Information of the Canadian Standards Association, which is incorporated into PIPEDA. In Quebec, organizations are subject to the Act Respecting the Protection of Personal Information in the Private Sector, and the Access to Information Commission oversees its enforcement.

The following standards represent the functions of our privacy policy:

1. Accountability: We are responsible for the personal information in our possession. It is the responsibility of our CEO to implement policies and practices for the protection of personal information and to ensure compliance.

2. Identifying Purposes for Collection: Before collecting personal information about you, or at the time of collection, we will inform you of the reasons for collection, how the information will be used, and the circumstances under which it may be disclosed.

3. Consent: No personal information about you will be collected, used, or disclosed without your consent.

4. Limiting Collection: Personal information about you will only be collected if it is necessary for the stated purposes and only if it is reasonable and appropriate to do so under the circumstances.

5. Limiting Use, Disclosure, and Retention of Personal Information: Personal information about you will not be used or disclosed for purposes other than those for which it was collected, unless you consent or the law requires it. Information will only be retained for as long as necessary to fulfill the specified purposes.

6. Accuracy: It is important that the personal information we hold about you is accurate, complete, and up-to-date. If you believe it is inaccurate, please contact us.

7. Security Measures: Personal information is protected by security measures appropriate to its sensitivity, including physical, administrative, and technical safeguards.

8. Transparency: Upon request, any interested individual will be provided with a copy of this privacy policy.

9. Access to Personal Information: You have the right to request access to the personal information we hold about you. You may also challenge the accuracy and completeness of this information and request corrections.

10. Complaints Regarding Non-Compliance with Principles: You can lodge a complaint about non-compliance with the above principles with the CEO.


Advertising

We may use external advertising methods on this site. In this case, when you visit this website or other websites or online services where we display ads, we collect data about your activities that will not personally or directly identify you.

This information may include the content you view, the date and time you view this content, the products you purchase, or information about your location through your IP address.

We collect this information to provide you with more relevant ads, a technique known as "retargeting." We also collect information about the site where you saw the ads we offer and the ads you clicked on.

If we use external advertising methods, when you browse certain websites, online advertising networks we collaborate with may place anonymous cookies on your computer and use similar technologies to understand your interests based on your online (anonymous) activities to offer you more relevant ads. If you do not wish to receive personalized ads, you can adjust your advertising settings to opt out of most companies engaged in such advertising activities. This will not prevent you from seeing ads, but they will not be displayed through these retargeting methods.

Furthermore, if we use external advertising methods, we will not provide targeted ads based on sensitive personal information, including information about your race or ethnic origin, political opinions, religious beliefs, or other similar information, your membership in a union, your health, or your physical or mental condition, or your sexual preferences. We can only offer targeted ads based on data provided by advertisers or partners or by cross-referencing data we collect ourselves. All data used to deliver targeted ads is anonymized and is not used to personally or directly identify you.

In order to reach a relevant audience, if we use external advertising methods, we may collaborate with external advertising companies— "advertising partners"— who will help us recognize you and offer relevant ads when you visit a website or online service that is part of their network. We may also collaborate with advertising partners to better recognize you across different devices to provide relevant ads. Our external partners may collect information about your activities on this website and on other websites or online services that are part of their network. We also collaborate with external companies that provide web analytics tools to evaluate the use and operation of this website so that we can continuously improve this platform and our services.

Our external partners and we may use session cookies and persistent cookies to facilitate your navigation and enhance your user experience on this site, as well as to monitor and evaluate the operation and use of this website.

To find out if we use external advertising methods, to modify or delete your personal information, or to opt out of future messages, please contact us using one of the following methods:

RE/MAX Renaissance
Phone: 450-771-7707
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Privacy Officers

Contact: Maryse Morin
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.