Privacy and Data Collection
We are committed to respecting the privacy of individuals who visit this website. The standards below are an integral part of our privacy policy.
We do not automatically collect information such as your name, address, phone number, or email address when you visit this website. This information is only collected if you provide it voluntarily when subscribing to the email mailing list, submitting an inquiry, or filling out a form on the site.
The personal information you provide is protected under the federal Privacy Act. This means that you will be informed of any collection of information about you, the reasons for collecting it, and your right to access the information. However, we do collect data about visits to our website in order to improve it and better meet your needs. No personal information about you is collected in this process; the data we are interested in is technical in nature. For example, we want to know:
-
the name of your Internet service provider;
-
the duration of each visit;
-
the type of operating system (Windows, OS X, Unix, etc.) you are using;
-
the type of browser (Chrome, IE, Edge, Firefox, etc.) you are using.
Canadians are protected by the following two federal privacy laws: the Privacy Act and the Personal Information Protection and Electronic Documents Act (PIPEDA). PIPEDA is based on the Canadian Standards Association’s Model Code for the Protection of Personal Information, which is incorporated into the law. In Quebec, organizations are subject to the Act Respecting the Protection of Personal Information in the Private Sector. The Commission d’accès à l’information ensures the application of this Act.
The standards below are features of our privacy policy:
-
Accountability: We are responsible for the personal information in our possession. It is the responsibility of our Chief Executive Officer to implement and uphold policies and practices regarding the protection of personal information.
-
Identifying Purposes: Before or at the time of collecting personal information about you, we will inform you of the reasons for the collection, how the information will be used, and under what circumstances it may be disclosed.
-
Consent: No personal information about you will be collected, used, or disclosed without your consent.
-
Limiting Collection: Personal information about you will only be collected if necessary for the identified purposes and only if it is reasonable and appropriate to do so under the circumstances.
-
Limiting Use, Disclosure, and Retention: Personal information about you will not be used or disclosed for purposes other than those for which it was collected, unless you have consented or the law requires it. The information will be retained only as long as necessary to fulfill the identified purposes.
-
Accuracy: It is important that the personal information we hold about you is accurate, complete, and up to date. If you believe it is inaccurate, please contact us.
-
Safeguards: Personal information is protected by security measures appropriate to its sensitivity. These protective measures include physical, administrative, and technical safeguards.
-
Openness: Any interested person will be provided, upon request, with a copy of this privacy policy.
-
Individual Access: You have the right to request access to the personal information we hold about you. You may also challenge the accuracy and completeness of that information and request corrections.
-
Challenging Compliance: You may make a complaint about non-compliance with the above principles to the Chief Executive Officer.
Advertising
We may use advertising methods that are external to this site. In that case, when you visit this website or websites or online services where we display advertisements, we collect data related to your activities that do not personally or directly identify you.
This information may include the content you view, the date and time you viewed it, the products you purchase, or location-related information through your IP address.
We collect this information to offer you more relevant ads—this is a technique called "retargeting." We therefore collect information about the site where you saw the ads we display, as well as which ad you clicked on.
If we use external advertising methods, when you browse certain websites, the online advertising networks we work with may place anonymous cookies on your computer and use similar technologies to understand your interests based on your (anonymous) online activities, so they can present you with more relevant advertising. If you do not wish to receive personalized ads, you can adjust your ad settings to opt out of most companies involved in such advertising activities. This will not prevent you from seeing ads, but those shown will simply not be based on retargeting methods.
Additionally, if we use external advertising methods, we will not offer you targeted ads based on sensitive personal information, including your race or ethnic origin, political opinions, religious beliefs or similar information, union membership, health or physical/mental condition, or sexual preferences. We may only offer targeted ads based on data provided by advertisers or partners, or by cross-referencing with data we collect ourselves. All data used to deliver targeted ads is anonymized and not used to personally or directly identify you.
To reach a relevant audience, if we use external advertising methods, we may collaborate with third-party advertising companies—“advertising partners”—who help us recognize you and present relevant ads when you visit a website or online service within their network. We may also work with advertising partners to better recognize you across different devices in order to offer relevant advertising. Our advertising partners may collect information about your activities through this website and other websites or online services in their network. We also work with external companies that provide us with web analytics tools to assess how this website is used and functions so that we can continuously improve this platform and our services.
Our external partners and we may use session cookies and persistent cookies to facilitate your browsing and enhance your user experience on this site, as well as to monitor and assess this website’s performance and usage.
To find out whether we use external advertising methods, to modify or delete your personal information, or to opt out of receiving future messages, please contact us using one of the following methods:
RE/MAX Renaissance
Phone: 450 771-7707
Email: reception@remaxrenaissance.com ↗
Privacy Officers
Contact: Maryse Morin
Email: maryse.morin@remax-quebec.com